With combined function capabilities and automated attendant features, the NEC Elite Mail VMS can manage the communication needs of your office accurately, efficiently, and courteously. The sophisticated automated attendant ensures that your calls are answered and routed quickly and efficiently. The system can also place callers on hold, inform the caller how many calls are holding ahead of them, and update this information. in addition, it can even screen calls and announce the name of the caller giving you the option of taking the call or sending the call to voice mail.

Callers and employees find the Elite Mail VMS amazingly easy to work. Interactive soft keys eliminate the need to memorize access codes, while quickly guiding the user to the desired feature. Users can leave several messages through a single call. With the system's audio-text feature, users can hear an assortment of pre-recorded announcements that can vary depending on the time of day. For employees, the Elite Mail VMS lets them set their mailbox options for up to three personalized greeting to reflect their daily work schedules and messaging priorities.

The Elite Mail VMS is digitally linked inside your Electra Elite 68/192 platform. This customized digital integration provides accurate message-taking, reliable message lights, and message delivery. It also means the Elite Mail VMS is easy to install and maintain. Often, a caller wastes valuable time waiting for a secretary or customer service agent to transfer the call to another employee, who must then repeat the original conversation.

With the Elite Mail VMS, subscribers can touch a key to activate a live record feature at any time during the telephone call. Once a call is concluded, the employee can immediately send the recorded conversation to another mailbox. Live record prevents the misinterpretation of information and simplifies the entire communication process.