Mitel SX-2000 Inn Solutions Advanced, affordable communications and management capabilities for larger hotel/resort properties.

Mitel SX-2000® Inn Solutions integrate with the Mitel Networks' SX-2000 voice system to offer medium to large properties (50 - 500 rooms) sophisticated communications and management functionality that enhances guest and customer service while providing tools that help smooth operations, increase productivity, and capture revenue.

Flexibility Protects Your Investment

Available in a number of flexible hardware and software combinations, Mitel SX-2000 Inn Solutions allow properties to tailor their system to their current and future needs. Mitel Networks' open architecture supports leading third party solutions for call accounting, property management and guestroom telephones. And the flexible call handling options available through Mitel Networks' Superset 4000 series of telephones and consoles help maximize staff productivity.

Outstanding Guest Room Features/Options

Suite Services - This all-new option supports multiple telephones in a single suite with full feature access for guests, while allowing properties to handle them as a single extension for administration purposes.

Voice Mail - Accessible in-room or from any touch tone telephone. Each system accommodates up to four different languages.

Simultaneous Voice and Data Access - Supports traffic capacity for dual porting - two lines per guest room - for voice and data access.

Conferencing - Supports up to five parties at the hotel or off-site.

Speed Dialing - Guest room phones can be programmed for simple access to property services.

Auto Wake-up - Guest and attendant-programmable.

Guest Privacy - Guest and attendant-programmable call-blocking

Proven Management Capabilities - Mitel SX-2000 Inn Solutions are available as an affordable, standalone system that combines the advanced telephony features of the SX-2000 with essential property management functions. For those with more complex property management needs, Mitel SX-2000 Inn Solutions can be combined with leading third party Property Management Systems (PMS).

Property Management

Mitel SX-2000 Inn Solutions support a range of essential guest management features accessible through the console, allowing hotel staff to:

- perform check-in/check-out

- display guest information

- generate reports on guest room telephone activities

- check and report on room status

- program or allow guests to program automatic wake-up calls

- block calls between rooms and restrict internal/external calling by room and room status

Flexible Call Handling

Flexible call handling features - multiple night services, call rerouting, call pickup, trunk answer from any station, sub-attendant -- allow staff to answer calls wherever they are, helping reduce the number of staff required and freeing them to serve guests.

Integrated Auto Attendant

Integrated auto attendant helps save on staff resources, while providing guests with easy access to information such as special rates, on-site services, etc.

E-911

Integrated Mitel Networks' Impresa Emergency Response automatically alerts staff of any E-911 call placed from the property, displaying room number and any other key caller information.

Flexible Paging

Page individuals, groups or the whole property using overhead speakers, or the speakers on Mitel Networks' Superset 4000 telephones with speakerphone.

Cost-Saving Call Restriction

Prevent unauthorized long distance calls from guest rooms by automatically changing the calling privileges of rooms with the check in and check out feature.

Efficient Housekeeping Management

Mitel SX-2000 Inn Solutions' Maid-In-Room feature allows housekeeping staff to enter simple codes in guest room telephones to indicate room status -- being cleaned, ready for inspection, ready for new check-in -- so the front desk can instantly see which rooms are ready for new guests.

Accurate Billing and Revenue Generation

Mitel SX-2000 Inn Solutions include integrated SMDR (station message detail recording) which, when integrated with third party call accounting, enables accurate billing.

Centralized Management

Mitel® OPS Manager, the sophisticated, Windows-based management solution for the SX-2000, allows managers to administer and maintain their system from any workstation on the LAN or WAN -- saving time and reducing maintenance chores by automating routine tasks.